Shipping Info

 

International shipping Policy
 
  1. We ship across the globe. We ship via FedEx, DHL, and Aramex . Zari Banaras does not ship to any PO Boxes or APO addresses.
  2. International Shipping is FREE for orders above $149. For Lesser Value orders Shipping charges are automatically added at the time of checkout.
  3. Cancellation requests are accepted strictly within 24 hours of placing the order.
  4. Made on Order products usually takes 20 to 25 working days for the order to get delivered. You will receive the tracking details once your order has been shipped.
  5. Zari Banaras tries to dispatch the order as soon as possible but there can be slight delay because of unavoidable circumstances.
  6. As soon as your package ships, we will email you your package tracking information.
  7. As a recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to. Payment of these is very necessary to release your order from customs on arrival.
  8. Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the packet.

 

Frequent Asked Questions

 

 Q: I've placed an order, when will I receive it?

A: The processing time required to get each product ready for dispatch is listed on the respective product page. If your order contains multiple items with different processing times, your order will be dispatched only when all products are ready. 

Q: How will my order be delivered to me?

A: We at Zari Banaras only work with reputed carriers such as UPS, FedEx, DHL, and Aramex. Your order will be dispatched through one of these reputed couriers. You'll also be receiving a tracking number in your shipment confirmation e-mail so you may also keep track on your order status.

Q: How can I check the status of my order?

A:  Checking your order status is very easy - simply log in to your Zari Banaras account and proceed to My Account section. From there, click on the Orders tab, where you will be able to view the item(s) ordered and respective status for each. Alternatively, you may also e-mail us at global@zaribanaras.com alongside your order # and one of our representatives will be happy to update you with the status of your order.

Q: Do I need to make an account to shop at Zari Banaras?

A: No, you do not need to make an account to shop with us. However, registering an account with us allows for a faster checkout and personalized recommendations catered to your style. You'll also be able to view the current, real-time status of your order within your Zari Banaras account and also earn points for every purchase you make with us via our Zari Banaras Loyalty rewards program, redeemable for discounts and special perks. When checking out as a Guest, we'll always give you the option to register your account in-case you change your mind.

Q: Do you offer any coupons or special deals for your customers?

A: Yes, we do offer coupons and special deals for our customers. You may sign up for our newsletter to view these special deals from time to time. However, please note that discount codes are only available on our website and are not applicable on custom/bridal orders.

Q: How can I care for my purchase?

A: We would recommend only dry cleaning all garments including embellished outfits.